DSHW-2024-009115

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New Hazardous Waste Permit Application
Individuals and companies that want to apply for a hazardous waste treatment, storage or
disposal permit will be using the Division of Waste Management and Radiation Control
Community Portal to apply for a new permit and renew expiring permits. The following are
instructions and guidance on how to complete the process. Additional information about the
Community Portal can be found in the Community Portal User Guide which can be downloaded
from the Division’s Forms webpage.

Registering as a Community Portal User
1. Individuals and companies must register as portal users. To register as a portal user, users
will need to navigate to the following link: https://deqorg.utah.gov/
Once users navigate to the link, they will see the screen below and would need to click on the
“Register” button.

2. After clicking on the Register button, the user will need to fill in the required information for
registration. Email address and Billing Email Address are required fields. Both email addresses
can be the same. The Billing Email Address is used by the Division to send notices that permits
are due for renewal and to send other types of invoices if needed.

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Note: If the account name you enter is already in our database you will not be able
to complete the registration process. If this happens, please contact the Division at
801-536-0200 and ask to speak to someone in the hazardous waste program.
3. After a successful registration, the user will receive a welcome email. To activate the
account, users should click on the link in the email to continue with the registration process.
4. Clicking the link will take the user to the Change Your Password page where a password
must be created. Please follow the instructions and create a password for your account.
5. After the user creates the password for their account, they will be redirected to the Home Page
of the Community Portal. Users should navigate to the “My Profile” tab on the top right where
they need to ensure that all information in their profile is complete and correct. Click on the Edit
button in the upper right side of the screen to edit any information in the profile. Users must add
a phone number (if not entered when registering), job title, and mailing address then click on the
Save button to save the changes.
6. Once a user has updated and saved their profile the user will need to contact the Hazardous
Waste Program Manager to have their Level of Access set up. Do this by dialing 801-536-0200
and ask to speak to the Hazardous Waste Program Manager. The user will not be able to do
anything in the Community Portal until this is complete. After the Level of Access is set up, the
user can login and create and submit a hazardous waste permit application.

Submitting a Hazardous Waste Permit Application
1. Ensure that you are on the Home page of the Community Portal. The Portal Dashboard
should look something like what is shown in the screenshot below.

2. Click on the Apply button on the right-hand side of the screen.
3. After clicking Apply the user is taken to the Facility Selection screen. New users will need to
create a facility. Click the blue “Click here” text to open the facility creation page.

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4. On the Facilities page click the “Add New Facility” button. Complete the required fields on
the Enter Facility Details page then click the blue Add button.
For “Name” a user should enter their legal company name.
The Latitude and Longitude fields will be automatically filled in based on the address entered.
Users can enter a new Facility Contact or, by clicking in the “Facility Contact” field, enter the
name the user entered when creating their portal registration. Click the name to add it as the
Facility Contact.
5. Once the facility is added, the user will be returned to the Facilities screen. Click on the
“Home” tab at the top of the page and click the “Apply” button again.
6. After clicking Apply the user is taken to the Facility Selection screen. Click anywhere in the
“Choose one” field and click on the facility that was just added then click the Next button.
7. The user is now taken to the Program Selection page. Under the Choose a Program heading
click anywhere in the “Choose one” field and then click on Hazardous Waste.
8. When the Choose a sub-program window opens click the button next to “Permitted facility
program” then click the Save and Next button at the bottom of the screen.
Note: Users can save their application during the application process after choosing
a sub-program and moving to the Instructions screen by clicking the Save and Exit
button at the top right of the screen. To resume the application process, the user
must click on the icon in the View column of the “All Pending Applications” section
of the Portal Dashboard. Applications can also be deleted by clicking the Delete
button next to the Save and Exit button.

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9. The user is now on the Instructions screen. After reading the instructions click on the Save
and Next button at the bottom of the screen to move to the Application Questions screen.
10. On the Application Questions screen the user should complete all required fields then click
the Save and Next button at the bottom of the screen. Information entered into a specific section
of the application can be edited by clicking the pencil icon on the right of the section. The
information can be deleted by clicking the trash can icon.
In the Site Name field enter your legal site name.
When entering addresses, it is easiest to use the Address or location search bar at the top
of the window that opens when the user clicks an Add Address button. Latitude and
Longitude will be automatically filled in when the address is complete.
For Site Contact Information after clicking the Add Site Contact Information click
anywhere in the Select Contact field for a list of contacts already associated with the
account. Choosing a name from the list populates the fields with the data that has been
previously entered. The user can also manually enter information into the fields if the
individual does not already exist in the database.
Follow the same instructions for entering the Site Legal Owner and Site Legal Operator.
For Legal Owner and Legal Operator, the user must also enter the owner or operator's
title, type and the date that the individual became the owner or operator.
Choose the type of regulated waste from the Available list on the left then click the arrow
to move the chosen waste types to the Selected box on the right. More than one can be
chosen. Depending on the types of waste chosen, additional boxes requiring additional
information to be entered may open below the list.
Click the boxes that apply to your permit under the Additional Regulated Waste
Activities section. Clicking some of the boxes will cause additional boxes to open
requiring additional information to be entered.
11. After clicking the Save and Next button the user is now on the Application Documents
screen shown in the screenshot below. On this page the user must upload electronic copies of all
documents necessary to support the permit application. For a list of the types of documents
required to be uploaded please see the RCRA Subtitle C Reporting Instructions and Forms
document (You can obtain this document from the Division’s Hazardous Waste Management
program webpage under the EPA ID number heading). Multiple files can be uploaded. The
maximum document size for each document is 2 GB. Click the Save and Next button at the
bottom of the screen to move to the next section.

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12. The next page is the Attestation page. Please read the attestation statement on the page then
click the box if you agree with the statement. You cannot move to the next step in the
application process unless you agree to the attestation statement. Once you click the box the
grayed out Save and Next button will turn blue. Click this button to move to the next section of
the application.
13. The next page is the Summary page. On this page the user can review all the information
that is being submitted as part of the application. If changes need to be made the user can click
on the appropriate menu item on the left side of the screen to be taken to that section of the
application process and make any corrections necessary. Once the user has confirmed that all the
information is correct click the Save and Next button at the bottom of the screen to move to the
Payment section.
14. The next screen is the payment screen. The Payment Amount is shown on the screen. Click
the Pay button and a new window will open where the payment method can be selected.
Payment MUST be received by the Division before the user can complete the application
process and submit their application. The payment methods available are: Card, eCheck, Wire
Transfer, IAT (State Government Agency Use Only), or Check.
If the user clicks on Card or eCheck as the payment method and clicks the Pay button the user
will be navigated to the Utah DEQ payment portal to make the payment.
Note: You must allow pop-ups for the Payment Portal web page to be able to make
a credit card or eCheck payment.
When the user has completed the payment process in the payment portal, they will be returned to
the payment screen in the Community Portal and will receive an email receipt from the payment
portal and another email stating that payment has been received. The status of payment will
change to Paid and the Submit button will be enabled. Click the Submit button to submit your
application.

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If the user chooses Wire Transfer, IAT or Check they will be required to enter additional
information prior to clicking the Pay button.
The field titled “Date of Requested Payment” is required for all three of these methods. The user
should enter the date that they plan to submit the payment. Only the current date or a future date
can be entered.
In addition to the date, an IAT also requires a document number.
A check requires the check number in addition to the date.
After clicking the Pay button, the screen will show that the status of the payment is Pending and
will provide a Payment ID number. If the user needs to correspond with the Division regarding
the payment, please reference the Payment ID number. The user should click the Save and Exit
button at the top of the screen at this time and wait for an email notice from the Division that
payment has been received. The application will be listed in the All Pending Applications
section of the Community Portal Home page. Take note of the Application Number for future
reference. Once payment is received by the Division the user will receive an email informing
them that payment has been received and they can continue with their application. After
receiving this email, the user can log back into the Community Portal and click the icon in the
View column of the All Pending Applications section on the row with the appropriate
Application Number. This will take the user to the Payment Screen where the payment Status
will now be Paid and the Submit button will be enabled.
Users should click the Submit button once it has been enabled to complete the application
submission process.
Once the application has been submitted the user should get a success message box and can then
return to the Dashboard on the Home page by clicking the link.
15. An email will be sent to the email address entered for the Facility Contact when the account
was created in the Community Portal informing them that the application has been received. The
email contains your application number (A-XXXXXX). This number is also displayed in the
Portal Dashboard on the Home page of the Community Portal in the All Pending Applications
section.
Note: It is important to keep track of this number because you will need to use this
number to communicate with Division staff regarding an application. Once an
application is approved and a permit is issued the facility EPA ID number will
appear in the LPR Number column in the Community Portal.
16. When an application is approved an email is sent to the Facility Contact email address
informing them that the application has been approved. A copy of the hazardous waste permit
will be mailed to the facility.
17. On the Community Portal Dashboard/Home page the application will move to the Issued
LPRs section.