DSHW-2024-009112

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Existing Hazardous Waste Permittees
Individuals and companies that have a hazardous waste permit will be using the Division of
Waste Management and Radiation Control Community Portal to manage their permits. The
following are instructions and guidance on how to use the Community Portal for renewing a
permit or submitting a modification request. Additional information about the Community
Portal can be found in the Community Portal User Guide which can be downloaded from the
Division’s Forms webpage.

Logging into the Community Portal
1. To login to the Community Portal a user must have an account. If you do not think you have
an account, please call 801-536-0200 and ask to speak to someone in the hazardous waste
program. The Community Portal can be accessed by clicking the following link:
https://deqorg.utah.gov/
Once users navigate to the link, they will see the screen below and would need to enter their
email address and password.

2. If the user has forgotten their password they should click the Forgot Password link and a
password reset email will be sent. Please follow the instructions to reset your password.
3. Upon login the user will be on the portal Home page and will see the Portal Dashboard. The
dashboard should look something like is shown in the screenshot below.

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4. All issued permits in the users account will be shown in the Issued LPRs (Licenses, Permits,
Registrations) section. Users can apply for a new permit by clicking the Apply button (see the
New Hazardous Waste Permit Application document for this process). For an existing permit
users can request a modification or renew the registration. Each of these processes is detailed
below.

Requesting a Modification to a Hazardous Waste Permit
1. Ensure that you are on the Home page of the Community Portal. The Portal Dashboard
should look something like what is shown in the screenshot above.
2. To make a modification request, please click on the Request for Modification button in the
Action column on the row of the permit that needs to be changed. See the screenshot below.

3. After clicking the Request for Modification button the Modification Types window opens.
Click the radio button next to the type of modification you are submitting.
Note that you can only click one. The Division is aware that some Class 2 and 3
modifications may have a Temporary Authorization request associated with them.
This is addressed later in the modification application process.
Click the Proceed button and the Application Questions page opens.

4. Make note of the Application Name at the top of the page (A-XXXXXX). If this is a Class 2
or 3 modification and the user is including a Temporary Authorization request with the
modification request check the box at the top of the Application questions page to indicate this.
All other data fields on the page should be completed with the information that currently exists in

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the database for your permit. A user can change any of the data either by clicking on the field or
the Pencil or Trash Can icon in the Edit/Delete column. All required fields marked with a red
asterisk must be filled in to move to the next step in the application process.
Note: Users can save their application during the application process by clicking the
Save and Exit button at the top right of the screen. To resume the application
process, the user must click on the icon in the View column of the “All Pending
Applications” section of the Portal Dashboard. Applications can also be deleted by
clicking the Delete button next to the Save and Exit button.
Once the user has made all the necessary changes click the Save and Next button at the bottom of
the screen.
5. The user is now on the Application Documents screen. At this step of the application process,
the user must upload electronic copies of all modification request documents. Multiple files can
be uploaded. The maximum document size for each document is 2 GB. The user must upload at
least one document for the Save and Next button to be enabled. Click the Save and Next button
at the bottom of the screen to move to the next section once you have uploaded all necessary
documents.
6. The next page is the Attestation page. Please read the attestation statement on the page then
click the box if you agree with the statement. The user cannot move to the next step in the
application process unless they agree to the attestation statement. After clicking the box the Save
and Next button will be enabled. Click the Save and Next button to move to the next page.
7. The next page is the Summary page. On this page the user can review all the information that
is being submitted as part of the application. If changes need to be made, the user can click on
the appropriate menu item on the left side of the screen to be taken to that section of the
application process and make any corrections necessary. Once the user has confirmed that all the
information is correct, click the Save and Next button at the bottom of the screen.
8. The next screen is the payment screen. The Payment Amount is shown on the screen. Click
the Pay button and a new window will open where the payment method can be selected.
Payment MUST be received by the Division before the user can complete the application process
and submit their application. The payment methods available are: Card, eCheck, Wire Transfer,
IAT (State Government Agency Use Only), or Check.
If the user clicks on Card or eCheck as the payment method and clicks the Pay button the user
will be navigated to the Utah DEQ payment portal to make the payment.
Note: You must allow pop-ups for the Payment Portal web page to be able to make a
credit card or eCheck payment.
When the user has completed the payment process in the payment portal, they will be returned to
the payment screen in the Community Portal and will receive an email receipt from the payment
portal and another email stating that payment has been received. The status of payment will

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change to Paid and the Submit button will be enabled. Click the Submit button to submit your
application.
If the user chooses Wire Transfer, IAT or Check they will be required to enter additional
information prior to clicking the Pay button.
The field titled “Date of Requested Payment” is required for all three of these methods. The user
should enter the date that they plan to submit the payment. Only the current date or a future date
can be entered.
In addition to the date, an IAT also requires a document number, Check requires the check
number.
After clicking the Pay button, the screen will show that the status of the payment is Pending and
will provide a Payment ID number. If the user needs to correspond with the Division regarding
the payment, please reference the Payment ID number. The user should click the Save and Exit
button at the top of the screen at this time and wait for notice from the Division that payment has
been received. The application will be listed in the All Pending Applications section of the
Portal Dashboard on the Community Portal Home page. Take note of the Application Number
for future reference. Once payment is received by the Division, the user will receive an email
informing them that payment has been received and they can continue with their application.
After receiving this email, the user can log back into the Community Portal and click the icon in
the View column of the All Pending Applications section on the row with the appropriate
Application Number. This will take the user to the Payment Screen where the payment Status
will now be Paid and the Submit button will be enabled.
Users should click the Submit button once it has been enabled to complete the application
submission process.
Once the application has been submitted the user should get a success message box and can then
return to the Portal Dashboard on the Home page by clicking the link.
Note: It is important to keep track of the application number because you will need
to use this number to communicate with Division staff regarding an application.
Once an application is approved the application will be removed from the All
Pending Applications section. Users can see all past and present applications by
clicking on the All Applications link in the menu on the left side of the Home page.
10. When an application is approved an email is sent to the Facility Contact email address
informing them that the application has been approved.

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Renewing a Hazardous Waste Permit
1. Ensure that you are on the Home page of the Community Portal. The Portal Dashboard
should look something like is shown in the screenshot below.

2. To renew a permit click on the Renew button that is next to the Request for Modification
button in the Action column on the row of the permit that needs to be renewed. See the
screenshot below. The Renew button will only appear after a renewal notice email has been sent.
If the permit you are seeking to renew is not listed in the Issued LPRs section of the Portal
Dashboard, click on the Issued LPRs link in the menu on the left side of the page.

3. After clicking the Renew button the user is taken to the Application Questions page. Make
note of the Application Name at the top of the page (A-XXXXXX).
Note: Users can save their application during the application process by clicking the
Save and Exit button at the top right of the screen. To resume the application
process the user must click on the icon in the View column of the “All Pending
Applications” section of the Portal Dashboard. Applications can also be deleted by
clicking the Delete button next to the Save and Exit button.
4. On the Application Questions page the user should see all the fields completed with the
information that currently exists in the database for the permit. Users can change any of the
information by clicking in the field or by clicking on the pencil icon in the Edit/Delete column of
each section. The information in a section can be deleted by clicking on the trash can icon in the
Edit/Delete column.
Note that if the information in a required field is deleted it must be replaced or the
User will not be able to continue with the application.

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Once the user has made all the necessary changes, click the Save and Next button at the bottom
of the screen.
5. The user is now on the Application Documents screen. At this step of the application process,
the user must upload electronic copies of all documents associated with the renewing of the
permit. Multiple files can be uploaded. The maximum document size for each document is 2
GB. The user must upload at least one document for the Save and Next button to be enabled.
Click the Save and Next button at the bottom of the screen to move to the next section once you
have uploaded all necessary documents.
7. The next page is the Attestation page. Please read the attestation statement on the page then
click the box if you agree with the statement. You cannot move to the next step in the
application process unless you agree to the attestation statement. Once you click the box the
grayed out Save and Next button will turn blue. Click this button to move to the next section of
the application.
8. The next page is the Summary page. On this page the user can review all the information that
is being submitted as part of the application. If changes need to be made the user can click on
the appropriate menu item on the left side of the screen to be taken to that section of the
application process and make any corrections necessary. Once the user has confirmed that all the
information is correct, click the Save and Next button at the bottom of the screen to move to the
Payment section.
9. The next screen is the payment screen. The Payment Amount is shown on the screen. Click
the Pay button and a new window will open where the payment method can be selected.
Payment MUST be received by the Division before the user can complete the application process
and submit their application. The payment methods available are: Card, eCheck, Wire Transfer,
IAT (State Government Agency Use Only), or Check.
If the user clicks on Card or eCheck as the payment method and clicks the Pay button the user
will be navigated to the Utah DEQ payment portal to make the payment.
Note: You must allow pop-ups for the Payment Portal web page to be able to make a
credit card or eCheck payment.
When the user has completed the payment process in the payment portal, they will be returned to
the payment screen in the Community Portal and will receive an email receipt from the payment
portal and another email stating that payment has been received. The status of payment will
change to Paid and the Submit button will be enabled. Click the Submit button to submit your
application.
If the user chooses Wire Transfer, IAT or Check they will be required to enter additional
information prior to clicking the Pay button.

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The field titled “Date of Requested Payment” is required for all three of these methods. The user
should enter the date that they plan to submit the payment. Only the current date or a future date
can be entered.
In addition to the date, an IAT also requires a document number, Check requires the check
number.
After clicking the Pay button, the screen will show that the status of the payment is Pending and
will provide a Payment ID number. If the user needs to correspond with the Division regarding
the payment, please reference the Payment ID number. The user should click the Save and Exit
button at the top of the screen at this time and wait for notice from the Division that payment has
been received. The application will be listed in the All Pending Applications section of the
Portal Dashboard on the Community Portal Home page. Take note of the Application Number
for future reference. Once payment is received by the Division, the user will receive an email
informing them that payment has been received and they can continue with their application.
After receiving this email, the user can log back into the Community Portal and click the icon in
the View column of the All Pending Applications section on the row with the appropriate
Application Number. This will take the user to the Payment Screen where the payment Status
will now be Paid and the Submit button will be enabled.
Users should click the Submit button once it has been enabled to complete the application
submission process.
Once the application has been submitted the user should get a success message box and can then
return to the Portal Dashboard on the Home page by clicking the link.
15. An email will be sent to the email address entered for the Facility Contact informing them
that the renewed application has been received. The email contains the application number (A-
XXXXXX). This number is also displayed in the Portal Dashboard on the Home page of the
Community Portal in the All Pending Applications section.
Note: It is important to keep track of the application number because you will need
to use this number to communicate with Division staff regarding an application.
Once an application is approved the application will be removed from the All
Pending Applications section, the Expiration Date in the Expiration Date column in
the Issued LPRs section will be updated and the Renew button will disappear.
Users can see all past and present applications by clicking on the All Applications
link in the menu on the left side of the Home page.
16. When an application is approved an email is sent to the Facility Contact email address
informing them that the application has been approved and the permit has been renewed. A copy
of the renewed permit will be sent to the permittee separately.