DRC-2025-001188

Renewing or Modifying ExistingGenerator Site Access Permits
Individuals and companies that have aGenerator Site Access Permit will be using the Division of Waste Management and Radiation Control Community Portal to manage their permits. The
following are instructions and guidance on how to use the Community Portal for renewing or modifying a permit. Additional information about the Community Portal can be found in the
Community Portal User Guide which can be downloaded from the General Forms section of the Division’s Forms webpage.
Logging into the Community Portal
1. To login to the Community Portal a user must have an account. If you do not have an account or do not think you have an account please call 801-536-0200 and ask to speak to Kaci
McNeill or contact Kaci by email at: [e-mail]. The Community Portal can be accessed by clicking the following link: https://deqorg.utah.gov/
Once usersnavigate to the link, they will see the screen below and would need to enter their email address and password.
2.Ifthe user has forgotten their password they should click the Forgot Password link and an password reset email will be sent.Please follow the instructions to reset your password.
3.Upon login the user will be on the portal Home page and will see the Portal Dashboard. The dashboard should look somethinglike is shown in the screenshot below.
4. All issued permits in the users account will be shown in the Issued LPRs(Licenses, Permits, Registrations) section. Users can apply for a new permit by clicking the Apply button
(see the instructions for newGenerator Site Access Permit Applications document for this process). For an existing permit users can request a modification or renew the permit. Each
of these processes is detailed below.
Renewing Generator Site Access Permit
1. Ensure that you are on the Home page of the Community Portal. The Portal Dashboard should look somethinglike is shown in the screenshot below.
2. To renew a permit click on the Renew button that is next to the Request for Modification button (circled in red in the screenshot above) in the Action column on the row of the registration
that needs to be changed. The Renew button will only appear after a renewal notice email has been sent. If the permit you are seeking to renew is not listed in the Issued LPRs section
of the Portal Dashboard this means it has been expired for over 30 days, click on the Issued LPRs link in the menu on the left side of the page.
3. After clicking the Renew button the user is taken to the Renew Application Questions page. Make note of the Application Name at the top of the page (A-XXXXXX).Note: Users can save
their application during the application process by clicking the Save and Exit button at the top right of the screen. To resume the application process the user must click on the icon
in the View column of the “All Pending Applications” section of the Portal Dashboard. Applications can also be deleted by clicking the Delete button next to the Save and Exit button.
4. On the Application Questions page the user should see all the fields completed with the information that currently exists in the database for the permit. Users can change any of
the information by clicking on the pencil icon in the Edit/Delete column of each section. The information in a section can be deleted by clicking on the trash can icon in the Edit/Delete
column.
Note that if the information in a required field is deleted it must be replaced on the User will not be able to continue with the application.
Once the user has made all the necessary changes click the Save and Next button at the bottom of the screen.
5. The user is now on the Application Documents screen. This is optional for Generator Site Access permit renew applications. This feature can be used to upload electronic copies
of any documents that need to be included with the renew application. Multiple files can be uploaded. The maximum document size for each document is 2 GB. Click the Save and Next
button at the bottom of the screen to move to the next section.
7. The next page is the Attestation page. Please read the attestation statements on the page then click the box if you agree with the statements. You cannot move to the next step
in the application process unless you agree to the attestation statements.Once you click the box the grayed out Save and Next button will turn blue. Click this button to move to the
next section of the application.
8. The next page is the Summary page. On this page the user can review all the information that is being submitted as part of the application. If changes need to be made the user
can click on the appropriate menu item on the left side of the screen to be taken to that section of the application process and make any corrections necessary. Once the user has confirmed
that all the information is correct click the Save and Next button at the bottom of the screen to move to the Payment section.
9. The next screen is the pay screen. The Payment Amount is shown on the screen. Click the Pay button and a new window will open where the payment method can be selected.Payment MUST
be received by the Division before the user can complete the application process and submit their application. The payment methods available are different depending on the application
amount. For a Generator permit the methods are: Card, eCheck, Wire Transfer, IAT (State Government Agency Use Only), or Check. For a Waste Processor/Collector permit the methods are:
eCheck, Wire Transfer, IAT (State Government Agency Use Only), or Check. The Division is not allowed to accept credit card payments for amounts over $5000.
If the user clicks on Card or eCheck as the payment method and clicks the Pay button the user will be navigated to the Utah DEQ payment portal to make the payment.
Note: You must allow pop-ups for the Payment Portal web page to be able to make a credit card or eCheck payment.
When the user has completed the payment process in the payment portal, they will be returned to the payment screen in the Community Portal and will receive an email receipt from the
payment portal. The status of payment will change to Paid and the Submit button should be enabled. Click the Submit button to submit your application.
If the user chooses Wire Transfer, IAT or Check they will be required to enter additional information prior to clicking the Pay button.
The field titled “Date of Requested Payment” is required for all three of these methods. The user should enter the date that they plan to submit the payment. Only the current date
or a future date can be entered.
In addition to the date an IAT also requires a document number and a check requires the check number.
After clicking the Pay button, the screen will show that the status of the payment is Pending and will provide a Payment ID number. If the user needs to correspond with the Division
regarding the payment, please reference the Payment ID number. The user should click the Save and Exit button at the top of the screen at this time and wait for notice from the Division
that payment has been received. The application will be listed in the All Pending Applications section of the Community Portal Home page. Take note of the Application Number for future
reference. Once payment is received by the Division the user will receive an email informing them that payment has been received and they can continue with their application. After
receiving this email, the user can log back into the Community Portal and click the icon in the View column of the All Pending Applications section on the row with the appropriate Application
Number. This will take the user to the Payment Screen where the payment Status will be Paid and the Submit button will be enabled.
Users should click the Submit button once it has been enabled to complete the application submission process.
Once the application has been submitted the user should get a success message box and can then return to the Dashboard on the Home page by clicking the link.
10. An email will be sent to the email address entered for the Facility Contact informing them that the renew application has been received. The email contains the application number
(A-XXXXXX). This number is also displayed in the Portal Dashboard on the Home page of the Community Portal in the All Pending Applications section.Note: It is important to keep track
of this number because you will need to use this number to communicate with Division staff regarding an application. Once an application is approved the renew application will be removed
from the All Pending Applications section. Users can see all past and present applications by clicking on the All Applications link in the menu on the left side of the Home page.
11. When an application is approved an email is sent to the Facility Contact email address informing them that the application has been approved. The Generator Site Access Permit will

be attached to the email.
12. On the Community Portal Dashboard/Home page the application will disappear from the All Pending Applications section and the Submitted Date/Time and Expiration Date fields in the
Issued LPRs section will be updated. By clicking the printer icon in the Print column a copy of the permit can be viewed, printed, or downloaded.Note: You must allow pop-ups for the
Community Portal web page to be able to access the certificate or receipt.
Requesting a Modification
1. Ensure that you are on the Home page of the Community Portal. The Portal Dashboard should look somethinglike is shown in the screenshot below.
2.To make request a modification click on the Request for Modification button in the Action column on the row of the registration that needs to be changed. See the screenshot above.
3. After clicking the Request for Modificationbuttonthe user is taken to the Application Questions page.For permit modifications users can change the Contact Person, Legal Organization
Name, Legal Organization Address, Organization Country, State of Formation or incorporation, and Type of Government Entity. All the fields should be populated with the data that currently
exists in the database for the permit. To change any of the information click on the pencil icon in the Edit/Delete column of each section. The information can be deleted by clicking
on the trash can icon in the Edit/Delete column.
Note: changing the Contact Person does not change the Facility Contact. The Facility Contact is the person who has access to the Community Portal. To change this person users must
upload a document at the Application Documents step requesting to change the Facility Contact.
Note: if the information in a required field is deleted it must be replaced or the User will not be able to continue with the application.
Make note of the Application Name at the top of the page (A-XXXXXX).Note: Users can save their application during the application process by clicking the Save and Exit button at the
top right of the screen. To resume the application process the user must click on the icon in the View column of the “All Pending Applications” section of the Portal Dashboard. Applications
can also be deleted by clicking the Delete button next to the Save and Exit button.
Once the user has made all the necessary changes click the Save and Next button at the bottom of the screen.
4. The user is now on the Application Documents screen. This is optional for Generator Site Access Permit applications. This feature can be used to upload electronic copies of any
documents that need to be included with the application. Multiple files can be uploaded. The maximum document size for each document is 2 GB. Click the Save and Next button at the
bottom of the screen to move to the next section.
5. The next page is the Attestation page. Please read the attestation statementson the page then click the box if you agree with the statements. You cannot move to the next step in
the application process unless you agree to the attestation statements. After clicking the box the Save and Next button will be enabled. Click the Save and Next button to move to the
next page.
6. The next page is the Summary page. On this page the user can review all the information that is being submitted as part of the application. If changes need to be made the user
can click on the appropriate menu item on the left side of the screen to be taken to that section of the application process and make any corrections necessary. Once the user has confirmed
that all the information is correct click the Save and Next button at the bottom of the screen.
7. The next screen is the payment screen. The Division currently does not charge a fee for modifications so the screen states, “Payment Not Required.” Click the Submit button to submit
your application.The user should get a success message box and can then return to the Dashboard on the Home page by clicking the link.
8. An email will be sent to the email address entered for the Facility Contact informing them that thechange application has been received. The email contains the application number
(A-XXXXXX). This number is also displayed in the Portal Dashboard on the Home page of the Community Portal in the All Pending Applications section.Note: It is important to keep track
of this number because you will need to use this number to communicate with Division staff regarding an application. Once an application is approved the application will be removed
from the All Pending Applications section and the changed information will be part of the issued registration. Users can see all past and present applications by clicking on the All
Applications link in the menu on the left side of the Home page.
9. Whenan application is approvedan email is sent to the Facility Contact email address informing them that the application has been approved.