DSHW-2025-001920

New and Expiring Used Oil Permit Applications
Individuals and companies (persons) that want to apply for or renew a used oil permit will be using the Division of Waste Management and Radiation Control Community Portal to do so.
The following are instructions and guidance on how to complete the application process. Additional information about the Community Portal can be found in the Community Portal User Guide
which can be downloaded from the General Forms section of theDivision’s Forms webpage.
Registering as a Community Portal User
You must register as a portal user. To register as a portal user, you will need to navigate to the following link: https://deqorg.utah.gov/. Once on the community portal webpage (see
screen photo below), please click on the Register button to start your registration.
After clicking on the Register button, you will need to fill in the required information for your registration. The Email Address and Billing Email Address are required fields (these
can be the same). The Billing Email Address is used by the Division to send invoices and notices that permits are due for renewal.
Note: If the account name you enter is already in our database you will not be able to complete the registration process. If this happens, please contact the Division at [phone]
and ask to speak with the Used Oil Program Manager or one of the Used Oil Program Environmental Scientists.
After a successful registration, you (the user, users) will receive a welcome email. To activate the account, users should click on the link in the email to continue with the registration
process.
Clicking the link will take the user to the Change Your Password page where a password must be created. Please follow the instructions and create a password for your account.
After the user creates the password for their account, they will be redirected to the Home Page of the Community Portal. Users should navigate to the My Profile tab on the top right
where they need to ensure that all information in their profile is complete and accurate. Click on the Edit button in the upper right side of the screen to edit any information in the
profile. Users must add a phone number (if not entered when registering), job title, and mailing address then click on the Save button to save the changes.
Once users have updated and saved their profile, they will need to contact the Used Oil Program Manager to have their Level of Access set up by calling 801-536-0200 and asking to speak
with the Used Oil Program Manager. Users will not be able to do anything in the Community Portal until this step is completed. After the Level of Access is set up, users can login to
create and submit new used oil permit applications.
Submitting Used Oil Permit Applications
Make sure that you are on the homepage of the Community Portal. The Portal Dashboard should look something like what is shown in the screen photograph below.
Click on the Apply button on the right-hand side of the screen.
After clicking Apply the user is taken to the Facility Selection screen. New users will need to create a facility. Click the blue Click here text to open the facility creation page.
On the Facilities page click the Add New Facility button. Complete the required fields on the Enter Facility Details page then click the blue Add button. Please enter your Name which
is your full business legal name (no DBAs). The Latitude and Longitude fields are based on the address entered and will be automatically filled in. Users can enter a new Facility Contact
or, by clicking in the Facility Contact field, enter the name the user entered when creating their portal registration. Click the Name to add it as the Facility Contact.
Once the facility is added, users will be returned to the Facilities screen. Click on the Home tab at the top of the page and click the Apply button again.
After clicking Apply, users are taken to the Facility Selection screen. Click anywhere in the Choose One field and click on the facility that was just added, then, click the Next button.
Users are now taken to the Program Selection page. Click under the Choose a Program heading field, and then click on Used Oil.
When the Choose a Sub-program window opens, select the sub-program that you want to submit a permit or registration for, then click the Save and Next button at the bottom of the screen.
Note: Users can save their application during the application process after choosing a sub-program and moving to the Instructions screen by clicking the Save and Exit button at the top
right of the screen. To resume the application process, the user must click on the icon in the View column of the “All Pending Applications” section of the Portal Dashboard. Applications
can also be deleted by clicking the Delete button next to the Save and Exit button.
Users are now on the Instructions screen. After reading the instructions, click on the Save and Next button at the bottom of the screen to move to the Application Questions screen.
On the Application Questions screen, users should complete all required fields, then click the Save and Next button at the bottom of the screen. Information entered into a specific section
of the application can be edited by clicking the pencil icon on the right of the section. The information can be deleted by clicking the trash can icon.
Application Questions:
In the Company Name field enter your full legal business name.
Add the Facility EPA ID number, if known. If you do not have an EPA ID number, you need to obtain one from the Division.
Add the NAICS Code. The North American Industry Classification System (NAICS) for your business can be found at the US Census Bureau website.
When adding company addresses, it is easiest to use the Address or location search bar at the top of the window that opens when users click the Add Company Address button.
Latitude and Longitude will be automatically filled in when the address is complete.
For Company Contact information, after clicking the Add Contact Information button, click anywhere in the Select Contact field for a list of contacts already associated with the account.
Choosing a name from the list populates the fields with the data that has been previously entered. Users can also manually enter information into the fields if the individual does not
already exist in the database.
Follow the same instructions for adding the Company Owner, Land Owner , and the Utah Emergency Coordinator information. Add all required information, marked with a red asterisk (*).
Answer all questions related to your facility (used oil activities).
Add the Utah Emergency Coordinator.
Make sure you have all the required documents to be uploaded at the application documents step. Click Save and Next when you are done with this section.
After clicking the Save and Next button, users are now on the Application Documents screen shown in the screenshot below. On this page, users must upload electronic copies of all documents
necessary to support the permit application. There is a list of the types of documents required to be uploaded. Multiple files can be uploaded. The maximum document size for each document
is 2 GB. Click the Save and Next button at the bottom of the screen to move to the next section once you have uploaded the required documents.
The next page is the Attestation page. Please read the attestation statement on the page, then click the box if you agree with the statement. You cannot move to the next step in the
application process unless you agree to the attestation statement. Once you click the box the grayed out Save and Next button will turn blue. Click this button to move to the next section
of the application.
The next page is the Summary page. On this page, users can review all the information that is being submitted as part of the application. If changes need to be made, users can click
on the appropriate menu item on the left side of the screen to be taken to that section of the application process and make any corrections necessary. Once the user has confirmed that
all the information is correct, click the Save and Next button at the bottom of the screen to move to the Payment & Submission section.
The next screen is the Payment & Submission screen. The Payment Amount is shown on the screen. Click the Pay button and a new window will open where the payment method can be selected.

Payment MUST be received by the Division before users can complete the application process and submit their application. The payment methods available are: Card, eCheck, Wire Transfer,
IAT (State Government Agency Use Only), or Check. If users click on Card or eCheck as the payment method and click the Pay button, users will be navigated to the Utah DEQ payment portal
to make the payment.
Note: You must allow pop-ups for the Payment Portal web page to be able to make a credit card or eCheck payment.
Payment & Submission:
When the user has completed the payment process in the payment portal, they will be returned to the payment screen in the Community Portal and will receive an email receipt from the
payment portal and another email stating that payment has been received.
The status of payment will change to Paid and the Submit button will be enabled. If the Submit button is not enabled, please refresh the browser. Click the Submit button to submit your
application.
If users choose Wire Transfer, IAT or Check they will be required to enter additional information prior to clicking the Pay button. The field titled Date of Requested Payment is required
for all three of these methods.
Users should enter the date that they plan to submit the payment. Only the current date or a future date can be entered. In addition to the date, an IAT also requires a document number.
A check requires the check number in addition to the date.
After clicking the Pay button, the screen will show that the status of the payment is Pending and will provide a Payment ID number. If users need to correspond with the Division regarding
the payment, please reference the Payment ID number.
The user should click the Save and Exit button at the top of the screen at this time and wait for an email notice from the Division that payment has been received.
The application will be listed in the All Pending Applications section of the Community Portal homepage. Take note of the Application Number for future reference.
Once payment is received by the Division the user will receive an email informing them that payment has been received and they can continue with their application.
After receiving this email, the user can log back into the Community Portal and click the icon in the View column of the All Pending Applications section on the row with the appropriate
Application Number. This will take the user to the Payment Screen where the payment Status will now be Paid and the Submit button will be enabled.
Users should click the Submit button once it has been enabled to complete the application submission process. Once the application has been submitted users should get a success message
box and can then return to the Dashboard on the homepage by clicking the link.
An email will be sent to the email address entered for the Facility Contact when the account was created in the Community Portal informing them that the application has been received.
The email contains your application number (A-XXXXXX). This number is also displayed in the Portal Dashboard on the Home page of the Community Portal in the All Pending Applications
section.
Note: It is important to keep track of this number because you will need to use this number to communicate with Division staff regarding an application. Once an application is approved
and a permit is issued the permit, registration, or facility EPA ID number will appear in the LPR Number column in the Community Portal.
When an application is approved an email is sent to the Facility Contact email address informing them that the application has been approved. A copy of the new or modified used oil permit
and registration will be mailed to the facility.
On the Community Portal Dashboard/Home page the application will move to the Issued LPRs section.