DSHW-2025-001917

Modifying and Renewing Existing Used Oil Permits
Individuals and companies (persons) that have obtained a used oil permit or registration and want to modify or renew it will be using the Division of Waste Management and Radiation Control
Community Portal to do so. The following are instructions and guidance on how to complete the modification request and renewal application process. Additional information about the Community
Portal can be found in the Community Portal User Guide which can be downloaded from the General Forms section of theDivision’s Forms webpage.
Logging into the Community Portal
To login to the Community Portal, users must have an account.
Note: If you do not have an account, please call 801-536-0200 and ask to speak with the Used Oil Program Manager or one of the Used Oil Environmental Scientists.
You will need to navigate to the following link: https://deqorg.utah.gov/. Once on the community portal webpage (see screen photo below), enter your email address and password then click
on the LOGIN button to start.
If users have forgotten their password, they should click the Forgot Passwordlink and a password reset email will be sent. Please follow the instructions to reset your password.
Upon login users will be on the Community Portal home page and will see the Portal Dashboard. The dashboard should look something like is shown in the screen photograph below.
All issued permits in the users’ account will be shown in theIssued LPRs (Licenses, Permits, Registrations) section unless they are more than 30 days past the expiration date. If the
user does not see a permit in the Issued LPRs section that they think should be there the user should click on the “Issued LPRs” link in the menu on the left side of the page. For existing
permits and registrations, users can request modifications or renewals. Each of these processes is detailed below.
Requesting Modifications to Used Oil Permits and Registrations
Make sure that you are on the homepage of the Community Portal. The Portal Dashboard should look something like what is shown in the screen photograph above.
To make modification requests, navigate to the Issued LPRs section of the Portal Dashboard. Please click on the Request for Modification button in the Action column on the row of the
permit that needs to be modified. See the screen photograph below.
After clicking the Request for Modificationbutton the Application Questionswindow opens.
Make note of the Application Name at the top of the page (A-XXXXXX). All data fields on the page should be completed with the information that currently exists in the database for your
permit or registration. Users can change any of the data either by clicking on the field or the pencil or trash can icon in the Edit/Delete column. All required fields marked with a
red asterisk (*) must be filled in to move to the next step in the application process.
Note: Users can save their application during the application process by clicking the Save and Exit button at the top right of the screen. To resume the application process, the user
must click on the icon in the View column of the “All Pending Applications” section of the Portal Dashboard. Applications can also be deleted by clicking the Delete button next to the
Save and Exit button.
Once the user has made all the necessary changes click the Save and Next button at the bottom of the screen.
Users are now on the Application Documents screen. At this step of the application process, users must upload electronic copies of all modification request documents. Multiple files
can be uploaded. The maximum document size for each document is 2 GB. Users must upload at least one document for the Save and Next button to be enabled. Click the Save and Next button
at the bottom of the screen to move to the next section once you have uploaded all necessary documents.
The next page is the Attestation page. Please read the attestation statement on the page, then click the box if you agree with the statement. You cannot move to the next step in the
application process unless you agree to the attestation statement. Once you click the box the grayed out Save and Next button will turn blue. Click this button to move to the next section
of the application.
The next page is the Summary page. On this page, users can review all the information that is being submitted as part of the application. If changes need to be made, users can click
on the appropriate menu item on the left side of the screen to be taken to that section of the application process and make any corrections necessary. Once the user has confirmed that
all the information is correct click the Save and Next button at the bottom of the screen to move to the Payment & Submission section.
The next screen is the Payment & Submission screen. The Payment Amount is shown on the screen. Click the Pay button and a new window will open where the payment method can be selected.
Payment MUST be received by the Division before users can complete the application process and submit their application. The payment methods available are: Card, eCheck, Wire Transfer,
IAT (State Government Agency Use Only), or Check. If users click on Card or eCheck as the payment method and click the Pay button, users will be navigated to the Utah DEQ payment portal
to make the payment.
Note: You must allow pop-ups for the Payment Portal web page to be able to make a credit card or eCheck payment.
Payment & Submission:
When the user has completed the payment process in the payment portal, they will be returned to the payment screen in the Community Portal and will receive an email receipt from the
payment portal and another email stating that payment has been received.
The status of payment will change to Paid and the Submit button will be enabled. Click the Submit button to submit your application.
If users choose Wire Transfer, IAT or Check they will be required to enter additional information prior to clicking the Pay button. The field titled Date of Requested Payment is required
for all three of these methods.
Users should enter the date that they plan to submit the payment. Only the current date or a future date can be entered. In addition to the date, an IAT also requires a document number.
A check requires the check number in addition to the date.
After clicking the Pay button, the screen will show that the status of the payment is Pending and will provide a Payment ID number. If users need to correspond with the Division regarding
the payment, please reference the Payment ID number.
The user should click the Save and Exit button at the top of the screen at this time and wait for an email notice from the Division that payment has been received.
The application will be listed in the All Pending Applications section of the Community Portal homepage. Take note of the Application Number for future reference.
Once payment is received by the Division the user will receive an email informing them that payment has been received and they can continue with their application.
After receiving this email, the user can log back into the Community Portal and click the icon in the View column of the All Pending Applications section on the row with the appropriate
Application Number. This will take the user to the Payment Screen where the payment Status will now be Paid and the Submit button will be enabled.
Users should click the Submit button once it has been enabled to complete the application submission process. Once the application has been submitted users should get a success message
box and can then return to the Dashboard on the homepage by clicking the link.
Note: It is important to keep track of the application number because you will need to use this number to communicate with Division staff regarding an application. Once an application
is approved the application will be removed from the All Pending Applications section. Users can see all past and present applications by clicking on the All Applications link in the
menu on the left side of the Home page.

When an application is approved an email is sent to the Facility Contact email address informing them that the application has been approved. A copy of the modified used oil permit and
registration will be mailed to the facility.
Renewing Used Oil Permits and Registrations
Make sure that you are on the homepage of the Community Portal. The Portal Dashboard should look somethinglike is shown in the screen photograph below.
To renew a permit click on the Renew button in the Action column on the row of the permit that needs to be renewed. See the screenshot below.
If the permit you are seeking to renew is not listed in the Issued LPRs section of the Portal Dashboard, click on the Issued LPRs link in the menu on the left side of the page.
After clicking the Renew button the user is taken to the Application Questions page. Make note of the Application Name at the top of the page (A-XXXXXX).
Note: Users can save their application during the application process by clicking the Save and Exit button at the top right of the screen. To resume the application process the user
must click on the icon in the View column of the “All Pending Applications” section of the Portal Dashboard. Applications can also be deleted by clicking the Delete button next to the
Save and Exit button.
On the Application Questions page users should see all the fields completed with the information that currently exists in the database for the permit. Users can change any of the information
by clicking in the field or by clicking on the pencil icon in the Edit/Delete column of each section. The information in a section can be deleted by clicking on the trash can icon in
the Edit/Delete column.
Note: If the information in a required field is deleted it must be replaced or the user will not be able to continue with the application.
Once users have made all the necessary changes, click the Save and Next button at the bottom of the screen.
Users are now on the Application Documents screen. At this step of the application process, users must upload electronic copies of all documents necessary to renew the permit or registration.
Multiple files can be uploaded. The maximum document size for each document is 2 GB. Users must upload at least one document for the Save and Next button to be enabled. Click the Save
and Next button at the bottom of the screen to move to the next section once you have uploaded all necessary documents.
The next page is the Attestation page. Please read the attestation statement on the page, then click the box if you agree with the statement. You cannot move to the next step in the
application process unless you agree to the attestation statement. Once you click the box the grayed out Save and Next button will turn blue. Click this button to move to the next section
of the application.
The next page is the Summary page. On this page, users can review all the information that is being submitted as part of the application. If changes need to be made, users can click
on the appropriate menu item on the left side of the screen to be taken to that section of the application process and make any corrections necessary. Once the user has confirmed that
all the information is correct click the Save and Next button at the bottom of the screen to move to the Payment & Submission section.
The next screen is the Payment & Submission screen. The Payment Amount is shown on the screen. Click the Pay button and a new window will open where the payment method can be selected.
Payment MUST be received by the Division before users can complete the application process and submit their application. The payment methods available are: Card, eCheck, Wire Transfer,
IAT (State Government Agency Use Only), or Check. If users click on Card or eCheck as the payment method and click the Pay button, users will be navigated to the Utah DEQ payment portal
to make the payment.
Note: You must allow pop-ups for the Payment Portal web page to be able to make a credit card or eCheck payment.
Payment & Submission:
When the user has completed the payment process in the payment portal, they will be returned to the payment screen in the Community Portal and will receive an email receipt from the
payment portal and another email stating that payment has been received.
The status of payment will change to Paid and the Submit button will be enabled. Click the Submit button to submit your application.
If users choose Wire Transfer, IAT or Check they will be required to enter additional information prior to clicking the Pay button. The field titled Date of Requested Payment is required
for all three of these methods.
Users should enter the date that they plan to submit the payment. Only the current date or a future date can be entered. In addition to the date, an IAT also requires a document number.
A check requires the check number in addition to the date.
After clicking the Pay button, the screen will show that the status of the payment is Pending and will provide a Payment ID number. If users need to correspond with the Division regarding
the payment, please reference the Payment ID number.
The user should click the Save and Exit button at the top of the screen at this time and wait for an email notice from the Division that payment has been received.
The application will be listed in the All Pending Applications section of the Community Portal homepage. Take note of the Application Number for future reference.
Once payment is received by the Division the user will receive an email informing them that payment has been received and they can continue with their application.
After receiving this email, the user can log back into the Community Portal and click the icon in the View column of the All Pending Applications section on the row with the appropriate
Application Number. This will take the user to the Payment Screen where the payment Status will now be Paid and the Submit button will be enabled.
Users should click the Submit button once it has been enabled to complete the application submission process. Once the application has been submitted, users should get a success message
box and can then return to the Dashboard on the homepage by clicking the link.
Note: It is important to keep track of the application number because you will need to use this number to communicate with Division staff regarding an application. Once an application
is approved the application will be removed from the All Pending Applications section. Users can see all past and present applications by clicking on the All Applications link in the
menu on the left side of the Home page.
When an application is approved an email is sent to the Facility Contact email address informing them that the application has been approved. A copy of the renewed used oil permit and
registration will be mailed to the facility.