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Home My WebLink AboutDDW-2024-013249 195 North 1950 West • Salt Lake City, UT Mailing Address: P.O. Box 144830 • Salt Lake City, UT 84114-4830 Telephone (801) 536-4200 • Fax (801) 536-4211 • T.D.D. (801) 536-4414 www.deq.utah.gov Printed on 100% recycled paper. State of Utah SPENCER J. COX Governor DEIDRE HENDERSON Lieutenant Governor Department of Environmental Quality Kimberly D. Shelley Executive Director DIVISION OF DRINKING WATER Nathan Lunstad, Ph.D., P.E. Director October 31, 2024 Brian Gines Neola Water And Sewer District Box 207 Neola, Utah 84053 Subject: NOTICE OF VIOLATION – Failure to Monitor Distribution System Chlorine Residuals, Neola Water And Sewer District UTAH07005 Dear Brian Gines: Our records indicate that Neola Water And Sewer District is in violation of the State of Utah Public Drinking Water Rules as follows: As a system that disinfects or purchases disinfected water, Neola Water And Sewer District is required to take a minimum of 12 chlorine residuals per month in the distribution system per Rule R309-105-10(1)(c). Disinfectant residual results for this system were not reported to the Division of Drinking Water (DDW) for the July 1st, 2024, to September 30th, 2024, compliance period. In accordance with Rule R309-400, failure to take these samples and report them to DDW has resulted in the addition of 15 Improvement Priority System (IPS) points to this water system’s IPS report for every month that the Division did not receive chlorine residual data. These violations and associated points can be resolved by collecting and reporting the required residual data in a future quarter. Brian Gines Page 2 of 2 October 31, 2024 If the distribution system chlorine residual sampling was completed for the compliance period above, please contact the Division to resolve this issue. Attached is an informational sheet that describes how water system staff can submit chlorine residual data online at MRDL.utah.gov. Please contact Luke Treutel at (385) 258-6084 or ltreutel@utah.gov if you have any questions or need assistance regarding this notice. Thank you for your efforts to maintain safe drinking water. Sincerely, Mark Berger Rules Section Manager Enclosure – 3-Quarterly Notice-Chlorine Monitoring Distribution System Chlorine Residuals cc: Brian Gines, rgines@ubtanet.com Nathan Hall, P.E Joseph Hadlock, TriCounty Health Department Luke Treutel, Utah Division of Drinking Water, ltreutel@utah.gov Instructions for Monitoring Violations Annual Notice – Chemical Monitoring (Tier 3) Template on Reverse Since most monitoring violations are included in Tier 3, you must provide public notice to persons served within one year after you learn of the violation (R309-220-7(2)). Multiple monitoring violations can be serious, check with the Division of Drinking Water (801-536-4200) to make sure you meet the public notification requirements. Community systems must use one of the following (R309-220-7(3)(a)):  Hand or direct delivery  Mail, as a separate notice or included with the bill Non-community systems must use one of the following (R309-220-7(3)(b)):  Posting in conspicuous locations  Hand delivery  Mail In addition, both community and non-community systems must use another method reasonably calculated to reach others if they would not be reached by the first method (R309-220-7(3)). Such methods could include newspapers, e-mail, or delivery to community organizations. If you post the notice, it must remain posted until the violation is resolved. If the violation has been resolved, you must post the notice for at least one week (R309-220-7(2)). If you mail, post, or hand deliver, print your notice on letterhead, if available. The notice on the reverse is appropriate for insertion in an annual notice or the CCR, as long as public notification timing and delivery requirements are met (R309-220-7(4)). You may need to modify the template for a notice for individual monitoring violations. This example presents violations in a table; however, you may write out an explanation for each violation if you wish. For any monitoring violation for volatile organic compounds (VOCs) or other groups, you may list the group name in the table, but you must provide the name of every chemical in the group on the notice, e.g., in a footnote. You may need to modify the notice if you had any monitoring violations for which monitoring later showed a maximum contaminant level or other violation. In such cases, you should refer to the public notice you issued at that time. Include in your notice the standard language for monitoring and testing procedure violations in italics (R309-220-8(4)(b)). If you modify the notice, you may not alter this mandatory language. Corrective Actions In your notice, describe corrective actions you took or are taking. Listed below are some steps commonly taken by water systems with monitoring violations. Choose the appropriate language, or develop your own:  We have since taken the required samples, as described in the last column of the table above. The samples showed we are meeting drinking water standards.  We have since taken the required samples, as described in the last column of the table above. The sample for [contaminant] exceeded the limit. [Describe corrective action; use information from public notice prepared for violating the limit.]  We plan to take the required samples soon, as described in the last column of the table above. After Issuing the Notice Make sure to send the Division of Drinking Water (PO Box 144830, SLC, UT 84114-4830) a copy of each type of notice and a certification that you have met all the public notice requirements within ten days after issuing the notice (R309-105-16(3)). IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER Monitoring Requirements Not Met for [System] Our water system violated several drinking water standards over the past year. Even though these were not emergencies, as our customers, you have a right to know what happened and what we did to correct these situations. We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not our drinking water meets health standards. During [compliance period] we ['did not monitor or test' or 'did not complete all monitoring or testing'] for [contaminant(s)] and therefore cannot be sure of the quality of our drinking water during that time. What should I do? There is nothing you need to do at this time. The table below lists the contaminant(s) we did not properly test for during the last year, how often we are supposed to sample for this contaminant and how many samples we are supposed to take, how many samples we took, when samples should have been taken, and the date on which follow-up samples were (or will be) taken. Contaminant Required sampling frequency Number of samples taken When all samples should have been taken When samples were or will be taken Chlorine Residual Levels in Distribution system 12 readings every month 0 January – March, 2024 PWS EDIT THIS FIELD What happened? What is being done? [Describe corrective action.] For more information, please contact [name of contact] at [phone number] or [mailing address]. Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. This notice is being sent to you by [system]. Water System ID#: __________. Date distributed: