DDW-2024-009234

195 North 1950 West • Salt Lake City, UT
Mailing Address: P.O. Box 144830 • Salt Lake City, UT 84114-4830
Telephone [phone] • Fax [phone] • T.D.D. [phone]
www.deq.utah.gov
Printed on 100% recycled paper
State of Utah

Department of
Environmental Quality

Kimberly D. Shelley
Executive Director

DIVISION OF DRINKING WATER
Nathan Lunstad, P.E.
Director

SPENCER J. COX
Governor

DEIDRE HENDERSON
Lieutenant Governor
June 11, 2024

Tony Spackman
Canyon Meadows Mutual Water Company
460 East 800 North
Orem, UT 84059

Subject: NOTICE OF VIOLATION – Canyon Meadows Mutual Water Company (#26069)
Failure to Report Turbidity and Chlorine Entering the Distribution System at
Little Deer Creek WTP (TP001), February 2024

Dear Tony Spackman:

The Division of Drinking Water records indicate that Canyon Meadows Mutual Water Company
(#26069) is in violation of the State of Utah Public Drinking Water Rule 309-215-9(1) as follows:

Canyon Meadows Mutual Water Company (#26069) is required to continuously monitor
for turbidity at the treatment plant’s combined filter effluent (CFE) or clearwell outlet.
Canyon Meadows Mutual Water Company must report the maximum turbidity value for
each 4-hour operational period in the monthly report, submitted by the 10th of the
following month. Canyon Meadows Mutual Water Company’s Little Deer Creek
WTP February 2024 Water Treatment Operation Reports was missing CFE
turbidity records on February 15, 2024.

Canyon Meadows Mutual Water Company (#26069) is required to monitor disinfectant
residual at the entry point to the distribution system and report the daily minimum residual
concentration. On February 27, 2024, your system failed to monitor and report the
disinfectant residual at the entry point to the distribution systems at Little Deer
Creek WTP.

Failure to provide adequate records of CFE turbidity has resulted in the addition of 50
Improvement Priority System (IPS) points to your IPS report (R309-400-5) as summarized below.
Failure to monitor and report the daily minimum residual concentration at the entry point of
distribution has resulted in the addition of 100 Improvement Priority System (IPS) points to your
IPS report (R309-400-4), as summarized below.
Tony Spackman
June 11, 2024
Page 2

• Violation type 10 (50 points) – System fails to meet reporting and recordkeeping
requirements [309-215-9] (February 2024)
• Violation type 41 (100 points) – Res Disinfect Concentration (SWTR): Failure to monitor
chlorine residual at the entry point to the distribution system [R309-215-10] (February
2024)

Return to compliance and removal of IPS points will be achieved by demonstrating five months of
compliance through monthly Surface Water Treatment Reports.

Review of the Canyon Meadows Mutual Water Company (#26069) March 2024 monthly report
indicated that no records were maintained for turbidimeter calibration. A violation will not be
assessed at this time; however, one will be issued in the future should this occur again.

Canyon Meadows Mutual Water Company (#26069) is required to keep sufficient records, either
electronically or in hard copy, to demonstrate effective treatment and compliance with all
applicable surface water treatment rules. The absence of such records is a serious violation. The
violations issued for December 2023 and February 2024 monthly reports to the Canyon Meadows
Mutual Water Company (#26069) indicate a pattern of insufficient record-keeping, and a
significant deficiency will be assessed. The deficiency is summarized below.

• Deficiency A050 (25 points) – Administrative Issues – Failure to maintain surface water
treatment records as required by R309-215

This deficiency must be addressed within 30 days of the upcoming sanitary survey, which will be
conducted in August 2024. To remove these deficiency points, Canyon Meadows Mutual Water
Company (#26029) must provide documentation regarding the actions taken to ensure that records
are maintained per rule requirements. General records retention requirements can be found in
R309-105-17, and records retention requirements specific to surface water treatment can be found
in R309-215-8 and R309-215-9. Record keeping requirements will be discussed at the time of the
survey to assist Canyon Meadows Mutual Water Company (#26069) in determining the
appropriate corrective actions to take. Documentation of the actions taken can be sent to
[e-mail] at that time.

Additionally, because these are Tier 3 violations, you must notify all consumers of the violation
within one year of the violation according to R309-220-7. This public notice requirement cannot
be waived once a violation has occurred. Public notification must be designed to reach all users.
Water systems are to use, at a minimum, one or more of the following forms of delivery:
broadcast media (such as radio and television), posting notice in a conspicuous location
throughout the areas served by water system, hand delivery, or another delivery method approved
in writing by the director. A copy of the notice you send to each customer must be provided to the
Division ([e-mail]) within ten days after issuing the notice. Please refer to the
enclosed example of a public notice.

If this letter is in error, please send appropriate documentation to Sarah Page at [e-mail]
as soon as possible within 30 days. This will remove the public notification requirement, but the
Tony Spackman
June 11, 2024
Page 3

violation will not be resolved nor the IPS points removed until five months of satisfactory and
timely reporting are complete.

Please contact Sarah Page at [phone] or [e-mail] if you have any questions or
need assistance.

Sincerely,
Mark Berger
Rules Section Manager

Enclosure: Public notice template

cc: Dwight Hill, Wasatch County Health Department, [e-mail]
Julie Cobleigh, Division of Drinking Water, [e-mail]
Mark Berger, Division of Drinking Water, [e-mail]
Colt Smith, Division of Drinking Water, [e-mail]
Jennifer Yee, Division of Drinking Water, [e-mail]
Sarah Page, Division of Drinking Water, [e-mail]