DAQ-2024-006952

March 5, 2024
Mr. Chad Gilgen
Manager of Minor Source Compliance
Utah Division of Air Quality
195 North 1950 West
Salt Lake City, Utah 84116
[e-mail]
RE: Steves & son s Doors - No{,ce of Dust complaints at Bdgham city, Utah
lYr. Gilgen,
Steves & Sons (Steves) operates a door-manufacturing facility in Brigham City, Utah (the Facility). On
February ).6, 2024, Steves was made aware of a notice of complaints of excessive dust resulting from the
Facility. This notice was forwarded to the Utah Division of Air Quality (UDAQ) from Region 8 of the United
States Environmental Protection Agency (EPA). This letter addresses the circumstances that led to this
notice and the means Steves is taking to avoid a recurrence.
After receipt of the notice, Steves conducted an internal investigation into the occurrence. It was
determined that the excess dust that led to the complaint was most likely caused by an isolated incident.
One of Steve's contract truck drivers did not put the dust-control tarp in its place over truck load before
leaving the Dust Collection Area at the Facility. The driver then proceeded to the north side of the Facility,
which is closest to the neighboring houses. After parking, the driver put the dust-control tarp over the load
However, the wind was blowing and had already carried fugitive dust towards the nearby houses. This
event is not representative of the Facility's standard operations. Typically. each driver is instructed to cover
their load before leaving the Dust Collection Area and drive to the south side of the Facility, away from the
nearby houses.
Steves has taken the following steps to avoid a recurrence. Dust Collection Area training is being developed
and will be given to all of Steves' maintenance personnel who interface with contract truck drivers. This will
enable maintenance personnel to convey the Dust Collection Area's operating protocol to all contract truck
drivers face-to-face. Signs will also be posted describing the protocol. This should prevent haul trucks from
leaving the Dust Collection Area before covenng their load with the dust-control tarp. It should also prevent
haul trucks from driving to the north side of the Facility. The necessity of regularly sweeping the Dust
Collection Area is being reiterated to facility personnel.
Steves is committed to environmental requirements and implementing the above measures. We appreciate
you worklng with us and welcome the public's feedback. Should you have any questions regarding this
submittal, please do not hesitate to call or email me at [phone] or [e-mail],
Sincerely,
erman vogel
Brigham City Facility Manager
CC: Austin Payne, Code & Regulatory Compliance Manager, Steves & Sons
Brian Mensinger, Trinity Consultants
Chase Peterson, Trinity Consultants
mt
FTT{Tfi
REVIEWED
Initials: CG Date: 3-21-24
Compliance Status: Dust Complaint Investigation
File # 16102 (B1)
3/21/24, 9:23 AM State of Utah Mail - Steves and Sons Complaints - Brigham City, Utah
https://mail.google.com/mail/u/0/?ik=36f4379b4d&view=pt&search=all&permthid=thread-a:r2722978024059431057&simpl=msg-a:r-15224516031365…1/2
Chad Gilgen <[e-mail]>
Steves and Sons Complaints - Brigham City, Utah
3 messages
Chad Gilgen <[e-mail]>Fri, Feb 16, 2024 at 12:01 PM
To: [e-mail]
Hello Austin,
I am contacting you because you are listed as the point of contact on the Approval Order (AO) for the new Steves and
Sons Door Manufacturing Facility, issued on December 23, 2022, in Brigham City, Utah.
We have been forwarded complaints from Region 8 EPA in Denver asking us to investigate excessive dust complaints at
the aforementioned facility located at 1080 North Main Street, Brigham City, Utah.
Be advised that condition II.B.1.a of the AO (copy attached) requires the facility to control all visible emissions associated
with source operations and failure to do so are violations of the AO.
Additionally, AO condition I.8 requires an 18-month notification on the status of construction of the facility. Based on the
information in the complaints, operations have commenced at this facility but no notification documenting this status has
been submitted to the Utah Division of Air Quality.
Please provide a response to this email detailing what actions have been taken to address these potential violations of the
AO.
Thanks,
Chad
Chad Gilgen | Manager | Minor Source Compliance
385-306-6500 (cell)
Emails to and from this email address may be considered public records and thus subject to Utah GRAMA requirements.
DAQE-AN161020001-22.pdf
522K
Austin Payne <[e-mail]>Mon, Feb 19, 2024 at 6:32 AM
To: Chad Gilgen <[e-mail]>
Cc: Herman Vogel <[e-mail]>
Good morning, Chad

Thank you for bringing this to our attention, we are working to het these items addressed in a timely manner.
Once we gather all the information we will send it over to you.

3/21/24, 9:23 AM State of Utah Mail - Steves and Sons Complaints - Brigham City, Utah
https://mail.google.com/mail/u/0/?ik=36f4379b4d&view=pt&search=all&permthid=thread-a:r2722978024059431057&simpl=msg-a:r-15224516031365…2/2
From: Chad Gilgen <[e-mail]>
Sent: Friday, February 16, 2024 1:01 PM
To: Ausn Payne <[e-mail]>
Subject: Steves and Sons Complaints - Brigham City, Utah

This Message Was Received From An External Sender
[Quoted text hidden]
Chad Gilgen <[e-mail]>Tue, Feb 20, 2024 at 1:01 PM
To: Austin Payne <[e-mail]>
Cc: Herman Vogel <[e-mail]>
Hello Austin,
Thanks for the update. I look forward to hearing back from you.
Chad
Chad Gilgen | Manager | Minor Source Compliance
385-306-6500 (cell)
Emails to and from this email address may be considered public records and thus subject to Utah GRAMA requirements.
[Quoted text hidden]
3/21/24, 9:22 AM State of Utah Mail - Steves and Sons Complaints - Brigham City, Utah-Response
https://mail.google.com/mail/u/0/?ik=36f4379b4d&view=pt&search=all&permthid=thread-f:1792808917330406992&simpl=msg-f:17928089173304069…1/1
Chad Gilgen <[e-mail]>
Steves and Sons Complaints - Brigham City, Utah-Response
2 messages
Herman Vogel <[e-mail]>Wed, Mar 6, 2024 at 1:10 PM
To: "[e-mail]" <[e-mail]>
Cc: Austin Payne <[e-mail]>
Good aernoon Mr. Gilgen
Attached is the response to the recently raised complaint concerning our manufacturing facility in
Brigham City, Utah.
Should you have any inquiries or require further clarification, please do not hesitate to reach out.
Herman Vogel
832-306-1078
Document_134503062024124655963_0001.pdf
393K
Chad Gilgen <[e-mail]>Thu, Mar 21, 2024 at 9:21 AM
To: Herman Vogel <[e-mail]>
Cc: Austin Payne <[e-mail]>
Hello Herman,
Thanks for your response indicating you have investigated the matter and taken the appropriate steps to avoid future
occurrences.
Sincerely,
Chad
Chad Gilgen | Manager | Minor Source Compliance
385-306-6500 (cell)
Emails to and from this email address may be considered public records and thus subject to Utah GRAMA requirements.
[Quoted text hidden]